We want to get you a definite resolution to your current experience with HBO Max. Enter the email and password for your HBO Max account (or your HBO GO or HBO Portugal account) and then choose Sign in. If youre already signed in, tap the Settings icon, then scroll down and choose Sign Out. What's more, if you have made any recent changes to your AT&T plan the feature will have been removed if you no longer have an eligible wireless/internet plan to receive HBO Max as a benefit.īe sure to watch your DM for a message being sent to you. Heres how to sign in on your phone or tablet: Open HBO Max and then tap the Profile icon. You can find additonal troubleshooting steps at Enjoy HBO Max with your AT&T Unlimited &More Premium plan. Choose your watcher’s profile to start streaming.If it’s your first time signing in, create your HBO Max profile.(Forgot your AT&T sign-in info? Get help) Enter the AT&T user ID and password for your wireless account that includes HBO Max.When I select AT&T as my provider to log in to HBO Max it brings up a screen to log into DirectTV. Select SIGN IN THROUGH TV OR MOBILE PROVIDER. AT&T log-in option for HBO Max doesnt work.Meanwhile, if this is a recent trend, you may want to try signing in via your web browser: Enter a new password and then choose Save Password. Look for the chat icon next to the bell icon in the upper right corner of the Forums page. Open the Reset Your HBO Max Password email and choose Reset Password. Please check your Direct Message Inbox for a message being sent to you. That's something we want to look into for you, Hulbertj184! Let’s meet in a Direct Message (DM) to discuss your inability to sign in to HBO Max.
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